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So maybe there is a chink in the shining armor of E-Loan.
The company, which opened up an online savings account offering 5.50% APY that later fell to 5.38%, has lowered the APY again, this time to 5.25%.
Understandable, but couldn't they at least let us customers know?
When the rates change — even if it is just a promotional boost — I expect to be notified.
Is that so much to ask?
The only way I knew of the rate change was because I logged in to check my January statement. According to the online savings page, the rates are current as of yesterday.
5.25% is still the highest available, so I won't be moving my money anytime soon, but can we get a little more customer service?
And awesome that you guys are in the DC area as well! I ...
