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We just found out about FNBO's new 6% APY online savings account, and now we've got a review of the opening process, thanks to The Sun's Financial Diary.
The general review? Pretty good so far.
So far from what I have experienced, FNBO seems to be quite easy to deal with: fast application, easy to use interface, and higher transfer limit. And the nearly 4-month long 6.00% APY promotion period is certainly better than what HSBC has offered early this year.
Has anyone else opened up an account yet?
Thanks for the mention. I appreciate it.
I had a very negative experience with FNBO. I think that they are going to go the way of NetBank.
I called up customer service to ask a question about a fee that I incurred on the account and was met by a disturbing amount of resistance. I could not believe how rude they were. To top it all off, I asked to close my account, and the rep said, "Sure, I will get that taken care of for you," and hung up! I was shocked.
I think we will see this portion of First National Bank of Omaha go away VERY soon. Poor interface, poor customer service….not much going for FNBO Direct after their teaser rate goes away.